The digitalization of courts and the provision of digital judicial services are among the priority areas of focus. The North Shewa Zone High Court has developed and launched an official website. One of the features included on this website is a portal for submitting complaints. This portal is designed to allow anyone—who has a grievance regarding the service provided by any court within our zone, including the High Court—to submit their complaint. The system is configured so that complaints submitted through the website are accessible only to the designated official responsible for receiving them; thus, the confidentiality of the person filing the complaint is strictly maintained.
Anyone who has complained about our courts’ service rendering can submit the complaint, accompanied by any supporting documentary evidence, through the online portal at www.nszhcourt.gov.et (http://www.nszhcourt.gov.et/). Hence, in-person appearance at the High Court is not required.